Type: Article
Source: C.H. Robinson
Access: External Resource
Summary
Definition: goods back through the chain for reuse, resale, disposal. Benefits: cost recovery, sustainability, CX; challenges: complexity and variability.
Key Insight
Reverse logistics enables companies to recover value, reduce waste, and improve customer experience, making it a key component of modern supply chain strategy.
This resource is provided for reference. All rights remain with the original publisher.